Chris Richardson is the Assistant Vice President of IT Development at Arizona State University (www.asu.edu), recently recognized as #1 in the US for Innovation for the second year ahead of MIT and Stanford by US News & World Report. Mr. Richardson and his team are responsible for aligning with key stakeholders to lead the strategy, upgrade cycle, new functionality enhancements, and maintenance of a number of Enterprise applications across the diverse landscape of ASU. Much of this portfolio’s evolution through digital transformation is radically changing the relationship and experience with our various end users in the University ecosystem: prospective learners, parents, students, alumni, staff, faculty, commercial business partners, fans of athletics, and the community as a whole which is rapidly becoming a global definition due to our unique vision as the New American University (newamericanuniversity.asu.edu/).
For perspective, some key applications to note within the portfolio of 100’s of applications include Salesforce (world’s largest not-for-profit education deployment), Peoplesoft, myASU portal, and eAdvisor (suite of solutions to run ASU-specific workflow). Mr. Richardson’s team is also advancing the landscape and vision of Internet of Things, mobile applications and standards, web standards, identity management and authentication solutions, and a User Experience Center of Excellence at ASU. His team’s efforts have been recognized in publications or awards such as Forbes, Tech Republic, CIO Magazine, Tech AZ, National Association of Collegiate Directors of Athletics (inaugural winner of Best Game Day Technology Experience for all Division 1 schools), and Salesforce Higher Ed Summit (Excellence Award for Student Success).
Chris Richardson joined ASU from Honeywell where he held a number of positions over an 11- year career. His most recent role was Senior Director of IT Service Delivery for the Performance Materials and Technologies business group, global accountability of all application and infrastructure operations for a $12B organization. As Director Service Operations Support of the centralized infrastructure organization, his team supported more than 120,000 employees globally for their Service Desk and desktop support experiences, the identity and access management for their systems, the monitoring of critical infrastructure, and all ITIL process ownership for incident, problem, knowledge, access and event management. He has also held responsibility as Director for Desktop Services, Senior Program Manager (global telecom referesh and data center rationalization), IT Audit Manager (data privacy), European Manager Co-Sourcing, and Senior Business Analyst (supply chain and finance support) in the Transportation Systems business group.
Mr. Richardson has also been responsible for business strategy, product and web development at his own companies, Tru Realty and ASPACT Schools (no longer in existence), as well as at Talisma Corporation and License Online.
Chris holds a double Bachelor of Science in Zoology and Fisheries from the University of Washington, a Master of Arts in Teaching from the University of Puget Sound, and a Master of Business Administration (MIS, Finance, and Entrepreneurship emphases) from the University of Arizona. During Chris’ working career he has obtained PMP, CIPP, and ITIL Expert Lifecycle certifications; he was also a part of Honeywell’s Pathways, IT Leadership Development, and HITS Leadership IT Functional training programs.